NAVIGATE

Table reservation policy

Small Parties

  • All reservations can only be done via www.rosasthaicafe.com, over the phone or directly at our cafes. We do not take reservations via social media.
  • Each cafe has different capacity, please give us a ring to check for availability.
  • We will phone or email you as soon as possible to confirm any reservation requests. Please allow up to 3 working days for a response via email.
  • Bringing your own food or alcohol or any other type of beverage is not permitted. Birthday cakes and baby food are allowed.

Cancellation / Change of Reservation

  • Please inform us of any changes at least 24 hours prior to your reservation.

Late Arrival

  • If a reservation hasn’t arrived after 15 minutes, we will give the table away. Before we do this we will contact you first.

Large Parties / Christmas Booking

Minimum Spend / Securing Your Table

  • Christmas Menu: Please note that between 1st November to 31st December, we will cater with a Christmas Set Menu for a group of 11 guests or more.
  • Party Menu: Between 1st January to 31st October, we will cater with a Party Menu or have a guaranteed minimum spend per head of £15 not including drinks and service charge for a group of 11 guests or more.
  • To secure your reservation: We require an online card pre-authorization. Your card will only be charged in case of no-show.
  • We may have to politely request for the table back after 1.5 hours on busier days, which should be plenty of time to enjoy a meal with us.
  • Please inform us, at least 24 hours in advance, of any changes to the final number of guests or any dietary requirements.

Late Arrival / No Shows

  • All guests must arrive at the same time before we begin seating your party.
  • If a reservation hasn’t arrived after 15 minutes, we will give the table away. Before we do this we will contact you first.
  • A “No call” and or “No show” will result in the full amount of deposit being deducted from your pre-authorized card.

Our Restaurants

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